We are proud of what we have achieved
at Ternhill Farm House,
but also acknowledge that there is always room for improvement!
Your comments &
opinions can help us to continue developing our business, identify
any problem areas
& ensure that we provide ~ even exceed ~ the
quality & level of service
that you as a guest expect.
If you didn't have time during your stay, you can print off
a copy
of this questionnaire & then either post your completed
form, scan/attach/email
it to info@ternhillfarm.co.uk or
fax it to us on 01630 638752
THANK YOU
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Please rank the
following, by circling the most appropriate word:
(You are welcome to add additional comments if you wish)
Cleanliness of your bedroom
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
Cleanliness of your bath/shower room
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
Facilities in your bedroom
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
Dιcor in your bedroom
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
Furnishings in your bedroom
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
Friendliness of staff
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
Cleanliness of "The Cottage" Restaurant
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
Dιcor in "The Cottage" Restaurant
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
Quality of the food at breakfast
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
Choice of food at breakfast
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
The speed, efficiency & friendliness
of service at breakfast
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
Quality of the food at dinner (if applicable)
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
Choice of food on the Dinner Menu
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
The speed, efficiency & friendliness
of service at dinner (if applicable)
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
Cleanliness of the public areas - entrance hall, stairs, "Garden
Room" etc
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
If you used the garden and/or patio, did you find it to be....
.......Poor.......Adequate.......Good.......Very good.......Exceptional.....
What 3 things
did you like best about your stay at Ternhill Farm House?
1 ~
2
~
3
~
What 3 things
did you like best about Shropshire?
1 ~
2
~
3 ~
Was your stay connected with
business or for pleasure?
1. Business
2. Pleasure
3. Both business
& pleasure
Did everything work in your room?
1. Yes
2. No
If anything was out of order, please list below
.
Was there anything that you didnt like at
Ternhill Farm House?
Was there anything that you felt could have
been better
at Ternhill Farm House?
Was there anything that you felt was particularly
special at, or
individual to, Ternhill Farm House?
Are there any other facilities you would like
us to offer to guests?
Please list
..
Was your overall stay at Ternhill Farm House:
1. Below your
expectations
2. It
met your expectations
3. It exceeded
your expectations
Did you enjoy your stay & would you return
to Ternhill Farm House?
1. Yes - if you
did, why not send a copy of this form to The
AA,
Shropshire Tourism
or one of the many Accommodation Guide Books
2. No
if you didn't, please give your reason(s) so that we can try
and rectify
any problem areas.
.
Any other comments?..................................................................................
..................................................
.
..................................................
.
____________________________________________________________________
The following details are optional
~ you may remain anonymous if you prefer.
GUEST NAME
..
ROOM NAME
..
Arrival Date
.
..
Departure Date
..
I would like to be added to the
Ternhill Farm House Mailing List
(no details will be disclosed to any other parties). At the
end of the year, my name
will be entered into a prize draw to win "Complimentary overnight
accommodation
with Full English Breakfast for 2 people sharing a twin/double
room".
Signature
..Name
.
Email Address
......
.
Or, Postal Address
..
.....
Mike & Jo Abraham,
Ternhill Farm House, Ternhill,
Market Drayton, Shropshire TF9 3PX www.ternhillfarm.co.uk
Tel: 01630 638984 Fax: 01630 638752
Click
here to return to home page
