All rooms are individually furnished with rich fabrics, are non-smoking
and have en suite facilities, radio/alarm, colour TV with teletext,
DVD/MP3 Player, Hairdryer, Tea/Coffee making facilities,
complimentary toiletries, plump duvets/quilts
and cotton bedlinen.
Ironing facilities are avilable on request.
(Please note guests are not permited to use
irons/travel irons in the bedrooms)e

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"Shrewsbury" has a 5' wide solid
pine Queen size bed with matching furniture,
romantically finished in a white, green & pink
"Shabby Chic ~ Cath Kidson" style.
It has a spacious en suite
bathroom with the addition of
a shower above the bath.
There is ample room to accommodate
a sofa-bed for a child.

From: £35 per person per night
based on 2 sharing for 3 nights or more
(From £10 per night single room supplement)
(Extra sofa-bed for child £10 per night)

"Hodnet" is furnished
in romantic red & cream toile with a very spacious
6' wide King Size bed and a shower, washbasin & WC en suite.
There is ample room to accommodate
an additional bed for a child.

From: £35 per person per night based on 2 sharing for 3 nights or more
(From £10 per night single room supplement)
(Extra bed for child £10 per night)

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"Ironbridge"
has a 4'6" wide double bed with a Gothic iron headboard in a navy, burgundy & gold colour scheme and a
shower, washbasin & WC en suite

From: £30.00 per person per night based on 2 sharing for 3 nights or more
(From £10 per night
single room supplement)

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"Whitchurch" with it's character oak beams,
offers twin 3' wide beds with gold & blue furnishings
and a shower, washbasin & WC en suite

From: £30.00 per person per night based on 2 sharing for 3 nights or more
(From £5 per night single room supplement)r

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"Hawkstone" with it's 5'6" wide dark-wood bed
& matching furniture is furnished in contemporary
white, cream & gold. A spacious room
with character slopping ceiling &
white-painted pine panelling,
it offers an en suite shower, washbasin & WC
Please note, there are 2 steps down from the bedroom to the WC

From: £35 per person per night based on 2 sharing for 3 nights or more
(From £10 per night single room supplement)

"Wem" Bunk bed room ~ available for children up to 14 years old
Children must be over 6 years old to sleep on top bunk !
This "extra" room has 3' wide bunk beds and a washbasin.

It is only available as an addition to one of the other en suite letting rooms
as the occupant children must share the toilet and shower/bath with their parents.
From: £10.00 - £15.00 per child per night
Please note that this is NOT directly connected to any other letting room, as access is from the main first floor landing

Rooms will be available after 2.00pm on the day of arrival
and should be vacated by 10.00am on the day of departure,
unless prior arrangements have been made.

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Copy of Welcome Letter provided in each bedroom:-

Welcome
to Ternhill Farm House and North Shropshire

We have produced this letter to answer some of those inevitable questions, but please feel free to ask should you require assistance in any other area ~ if you can’t locate us, please ring the door bell……it’s a large house & we can’t always hear you voice!

TEA & COFFEE MAKING FACILITIES
Tea & coffee making facilities are available in all our bedrooms, including fresh milk in a vacuum flask. A wider selection of teas are available on the first floor landing. Please let us know if you need a top-up.

TELEVISION, DVD PLAYER & RADIO ALARM
Each room has its own radio alarm, situated on the bedside table, and television with teletext, plus DVD player.
(You are welcome to borrow a DVD from a selection by the Tourist Information Leaflets in the ground floor hallway)
When you first switch the television on it will start in Stand By mode. You may then operate from either the remote control or the buttons on the front of the TV. However, each TV is fitted with a security password, so that if it is unplugged for a certain period of time it will not operate without first entering that password. Please ensure that the remote controls are left on top of the TV when not in use.

HAIRDRIER
You will find a small hairdryer in the top drawer of the dressing-table in each room and a plug socket within easy reach (NB. In Hodnet the plug socket is located under the dressing table work surface)

ELECTRIC RAZOR POINTS
In Shrewsbury and Hodnet there is an electric razor point on the end of the light above the mirror
in the bathroom.
In Whitchurch, Ironbridge & Hawkstone there is an electric razor adaptor in the plug socket.

TELEPHONES
A pay phone is available in “The Cottage” Restaurant downstairs. Please note that this is an extension of the main telephone, and it does not accept incoming calls.

OTHER FACILITIES AVAILABLE UPON REQUEST
Iron & Ironing Board – PLEASE DO NOT USE ANY IRONS IN THE GUEST BEDROOMS......particularly not travel irons ! We will, instead, set up facilities on the landing for you.
Guests will be liable for any damage caused by the use of irons, hair tongs/straighteners or other heated appliances.
Extra pillows, duvet, sheets etc (NB. There is a spare sheet in one of the drawers in each room)

ARRIVAL, DEPARTURE & SERVICING OF ROOMS
Each guest over the age of 16 years is required, by law, to “Register” before checking into their room.
Please ask if you require assistance with your bags.
Rooms should be vacated by 10am on the day of departure, so that we may service the room ready for new arrivals.
For guests staying more than one night, we will service your room after 10am

BREAKFAST ~ in the Dining Room on the ground floor.
Full English or Continental Breakfast is served in The Dining Room on the ground floor (turn right at the bottom of the stairs) during the following times:
7.30am to 9.30am Monday to Friday
8.00am to 9.30am Saturday & Sunday
Please complete the Breakfast Order Form, which is on your dressing table, and leave it in the metal basket on the first floor landing by 22.00 (10pm) the evening before.

DINNER ~ in the Dining Room or “The Cottage” Restaurant
Served Tue-Sat Evenings only……
…….we do not serve food on Sunday or Monday evenings.
We offer a choice of traditional & innovative dishes in “The Cottage” Restaurant, using locally sourced produce wherever possible. Most of our dishes are cooked to order so we request that you pre-order your dishes by 2pm on the day you wish to dine.
We do not offer a “Children’s Menu”, although children may dine from our “A la carte Menu” up until 8pm

A selection of beers, spirits, wines & soft drinks are available with your meal. We would request that drinks are enjoyed in “The Cottage” Restaurant, “Garden Room” or on the patio rather than the bedroom areas. Guests will be liable for the cost of replacement of any damaged caused due to spillages in the bedrooms
The “Garden Room” is available to relax in, should you not wish to remain in your bedroom throughout your stay. (Please note that the room will be “Alarmed ” when we leave the building & at night, so please do not enter if the door through to the “Garden Room” is closed)

SECURITY – for you, other guests & our family
Residents have access to their first floor bedroom via the front entrance & hallway.
“The Cottage” Restaurant and the Garden Room are also available for resident’s use, but will be alarmed at night & at the times when we are out of the building. Both these areas are clearly marked with a wooden plaque on the doors.
All other areas of the house are for our own PRIVATE use only.

Should you need assistance during the day, please use the door bell – it is a large house & we cannot always hear your voice!
In an emergency at night, please press the red button on the “Panic Alarm” box. The “Panic Alarm” Box is situated on the first floor landing to the left of the under-stairs cupboard (just before the staircase that leads down to the ground floor). This will trigger the Security Alarm that sounds throughout the building.

The Security Alarm is set at night and when we leave the building. You will NOT BE ABLE TO USE THE BACK DOOR once the alarm has been set. A warning sign will be clearly visible on the glazed door in the hallway downstairs – instructing you “This area is now alarmed – please use the front door”.
Please note that you will need your front door key (on your room key fob) to leave & return to the building.
We would request that you ensure that the door is securely locked after use.

Cars may be parked at the back of the house, at your own risk. We would prefer that you park in the “Garage” & please ensure that you lock your vehicle & keep all valuables on your person.

IN CASE OF FIRE
On the first floor:
A smoke detector is situated in each of the letting bedrooms & on the first floor landing. A Fire Extinguisher is housed on the first floor landing at the top of the staircase.
Should a fire break out:
~ summons our assistance by pressing the red button on the “Panic Alarm” box which is situated on the first floor landing to the left of the under-stairs cupboard,
~ proceed down the stairs and turn left to leave the building by the Garden Room patio doors
Please congregate on the patio, so that we may check that all guests have safely left the building.
In “The Cottage” Restaurant:
A smoke detector is situated in the restaurant & a Fire Extinguisher is housed to the left hand corner of the bar. In the case of fire, please leave the building through the main restaurant door. Walk up the garden and turn immediately right to congregate on the patio.

SMOKING
For the comfort & safety of all our guests, we operate a strict “No smoking” Policy in all areas of Ternhill Farm House & “The Cottage” Restaurant. Should you wish to smoke, we would request that you do so in your vehicle or off the premises. Please ensure that cigarettes/pipes are completely extinguished before leaving your vehicle.

PLACES OF INTEREST & TOURIST INFORMATION
Leaflets on local places of interest are available on the upstairs landing and in the entrance hallway.
The nearest tourist information centre is in Market Drayton, which is approximately 3 miles away.

GUEST QUESTIONNAIRE
We are constantly trying to improve the facilities & level of service that we offer our guests, and find your comments extremely useful. Please complete the “Guest Questionnaire” in your bedroom and either leave it in the metal basket on the first floor landing or post/fax/email it to us a later date….many thanks!

COMPLAINTS
If there is anything that you consider is not to the standard you would expect, please let us know and we will try to rectify the problem.

Finally, if you enjoyed your stay with us, please help us by telling someone else.
In our industry, “word of mouth” is definitely the best form of advertising.

_____________________________________________________________________

Access Statement
for Ternhill Farm House


ADDRESS & LOCATION
1. On the crossroads of the A53 & A41, 3 miles West of Market Drayton

2. Address/contact details
Ternhill Farm House & The Cottage Restaurant
Ternhill
Market Drayton
Shropshire TF9 3PX
Tel: 01630 638984
Website: www.ternhillfarm.co.uk
Email: info@ternhillfarm.co.uk
Michael & Joanne Abraham

3. Nearest towns are Market Drayton (3 miles), Shrewsbury (15 miles) Telford (12 miles)

4. A bus service runs from immediately outside Ternhill Farm House, and a timetable is available at the bus stop

5. Once you have made a reservation for accommodation with us we will post or email a Confirmation detailing your reservation together with general information on our facilities & location.
You will be asked to complete and return the “tear-off slip” at the bottom of the Confirmation which asks for details of any special requirements you may have. Please give as much detail as possible to help make you stay as pleasurable as possible.
We will also require credit/debit card details or a £10 per room per night non refundable deposit to secure your reservation.

6. Vehicular & pedestrian entrance via an archway off the A53 into a concrete parking area.
There are 5 under cover parking spaces together with an additional 10 marked bays in the outdoor car park. Each bay is marked with white lines

PHYSICAL ATTRIBUTES OF THE PROPERTY
7. Ternhill House is a Grade II Listed Georgian farmhouse on a non-working farm, dating from 1750’s

8. The Back Door is reached by 2 stone steps.
The first is 9.5cm (3.75 inches) high & 74cm (29.25 inches) deep,
the second is 14cm (5.5 inches) high & 170cm (67 inches) deep

9. The Front Door is reached by 3 stone steps
The first is 12cm ( 4.75 inches) high & 40.5cm ( 16 inches) deep,
the second is 17cm (6.75 inches) high & 53cm (21 inches) deep,
the third (door frame) is 3.5cm (1.5 inches) high & 9cm (3.5 inches) deep

10. Floor Plans are available for both the Ground Floor & First Floor areas.

11. We are happy to give you a tour of the house, pointing out any potential hazards

12. We are a totally no-smoking establishment

13. The ground floor is on one level.
The back hallway & front hallway are terracotta tiled
The Dining Room and Garden Room are carpeted
The Cottage Restaurant has wooden floorboards

14. There is one ground floor toilet. The entrance door way is 68cm (29.75 inches) wide which unfortunately does not provide sufficient space for wheelchair access

THE COTTAGE RESTAURANT & DINING ROOM
15. Menus & safety notices can be printed in large print or read on request.

16. Menues are available on our website at www.ternhillfarm.co.uk to enable guests to pre-order their chosen dishes

17. We can cater for most dietary requirements eg. Vegetarian, vegan, gluten free, wheat free, dairy free etc.
Please discuss with us when you reserve your accommodation or table reservation

18. Breakfast may be pre-ordered the night before, to speed up service……a Breakfast Order Form is located in each bedroom

19. The height of the breakfast tables and restaurant tables is 75cm (29.5 inches)

BEDROOMS
20. On arrival, you will be asked to register. We will require your name, home address & passport details if you are travelling from outside the EU. We are happy to assist with this process, or these details may be sent to us in advance.

We will show you to your bedroom, assisting with any luggage as required, where we will confirm the facilities available in your particular room

You will have a key for your bedroom and for the Front Door on your Bedroom Key Fob

21. All bedrooms are located on the 1st floor which are accessed by a fight of wooden stairs with 2 handrails.

The height of the handrails from the bottom of each step on the stairs is 91cm (36 inches)

There are 12 steps 18cm (7 inches) high & 22.5cm (9 inches) deep,
then a left bend followed by another 2 steps,
then a left turn up an additional 2 steps to the main 1st landing which services “Hodnet”, “Shrewsbury”, “Ironbridge” & “Whitchurch”

22. “Hawkstone” is reached via an additional 3 steps up 19cm (7.5 inches) high & 20.5cm (8 inches) deep
and has restricted head height at the edges of the bedroom area, due to the pine panelled eaves.
There are also 2 steps down 21cm (8.25 inches) high & 18cm (7 inches) deep to the WC & second washbasin

23. Bed sizes:
Ironbridge ~ Double Bed with metal Gothic-style headboard
Height 62cm(25”), Width 137cm (4’6”or 25”), Length 193cm(76”)

Hodnet ~ Double Bed with two cushion headboards
Height 69cm(27”), Width 183cm(6’ or 72”), Length 198cm (80”)

Shrewsbury ~ Double Bed with solid pine wood headboard & footboard
Height 61cm(24”), Width 152cm(5’ or 60”), Length 198cm (78”)

Whitchurch ~ Twin Beds with two cushion headboards
When made up as two single beds, each bed measures
Height 61cm(24”), Width 91cm(3’or 36”), Length 193cm(76”)
When made up as a double bed, the total bed area measures
Height 61cm(24”), Width 182cm(6’or 72”), Length 193cm(76”)

Hawkstone ~ Double Bed with dark wood headboard & footboard
Height 51cm(20”), Width 183cm(5’6” or 66”), Length 198cm (80”)

24. Approximate heights of Dressing tables are as follows:
Hodnet & Shrewsbury & Hawkstone 76cm (30 inches) high
Ironbridge 81cm (32 inches) high
Whitchurch 74cm (29 inches) high

25. Lighting in bedrooms:
All bedrooms have a bedside light either side of the bed, a centre light and a light by the dressing table. The bedside lights in “Shrewsbury” are touch operated
Ironbridge, Hodnet, Shrewsbury & Whitchurch have pull switch lighting in the
bathrooms/shower-rooms/WC’s. Hawkstone has a switch just outside the en suite WC to operate the lighting

26. A remote controlled colour TV & DVD/CD Player are available in each bedroom which include teletext

27. All bedrooms offer a cordless kettle, selection of teas, filter & freeze dried coffee/decaff coffee, hot chocolate, sugar, large bottle of mineral water, flask of fresh milk. Fair-trade selections are also available.
If you require any other items, please advise when making your reservation. However, please note that there may be an additional charge for more difficult to obtain or expensive items

28. Four of the bedrooms have en suite shower rooms with a step 23cm (9 inches) high into the shower tray
”Shrewsbury” has an en suite bathroom with a shower above.

29. Towels, bathmats & face-cloths are provided in all bathrooms…they are white 100% cotton.
For the visually impaired we can supply different coloured towels & facecloths for easy identification

30. A non slip bathmat is available for use in the bath in “Shrewsbury”. All other rooms have showers with built in non-slip shower-trays

31. All bathrooms offer a selection of complimentary toiletries including Shampoo, Bath/shower Gel, Body/Hand Lotion, Soap, Shower Cap, Cotton Pads, Cotton buds, Disposable Razor Assistance dogs are welcome.

GENERAL INFORMATION
32. Mobile network is available

33. Corridors offer good colour contrast & are well lit. Staff ensure that there is no 'clutter' to distract through the hallways

34. Staff are sensitive to guests with hearing and visual impairment

35. If you have any special requirement please mention when booking…we will try our best to accommodate all requests

36. Local accommodation with ground floor rooms:
Willow House
Tern Hill
Market Drayton
Shropshire
TF9 3PX
(Moira Roberts)Tel: 01630 638326

37. Please follow this link for information on visiting Shrewsbury & the surrounding areas with a wheelchair http://www.disabledholidayinfo.org.uk/shrewsb.htm

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