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All rooms are individually furnished with rich fabrics, are non-smoking
and have en suite facilities, radio/alarm, flat-screen TV with Freeviw,
DVD/MP3/CD Player, FREE Wireless Internet Access, Hairdryer,
Tea/Coffee making facilities,
complimentary toiletries,
plump duvets/quilts and Egyption cotton bedlinen.
Ironing facilities are avilable on request.
(Please
note guests are not permited to
use
irons/travel irons in the bedrooms)
***** Shrewsbury *****
d
t"Shrewsbury" with Laura Ashley Wilton wallpaper in Duck Egg/Gold,
has a 5’ wide solid pine, queen size bed with matching furniture.
It has a spacious en suite
bathroom with the addition
of
a shower above the bath.
There
is ample room to accommodate
a sofa-bed for a child.
From: £35 to £45 per person per night
based on 2 sharing
(From £10 - £15
per night single room supplement)
(Extra
sofa-bed for child £10 per night)
***** Hodnet *****
"Hodnet" is
furnished
in romantic RED & cream toile with a very spacious
6' wide King Size bed and a shower,
washbasin & WC en suite.
There is ample room to accommodate
an additional bed for a child.
From: £35 to £45 per person per night
based on 2 sharing
(From £10 - £15
per night single room supplement)
(Extra
sofa-bed for child £10 per night)
o ***** Ironbridge *****
"Ironbridge"
has a 4'6" wide double bed with a Gothic iron headboard in
a navy, burgundy & gold colour scheme and a
shower, washbasin & WC en suite
From: £30 to £45 per person per night
based on 2 sharing
(From £10 - £15
per night single room supplement)
***** Whitchurch ***** ve
"Whitchurch"
with it's character oak beams,
offers twin 3' wide beds with gold & blue furnishings
and a shower, washbasin & WC en suite
From: £30 to £45 per person per night
based on 2 sharing
(From £10 - £15
per night single room supplement)
on ***** Hawkstone *****
“Hawkstone” offers a 5’6” wide bed and a shower en suite
with Cath Kidston designed fabrics.
A spacious room
with character slopping ceiling &
white-painted pine panelling,
it offers an en suite shower,
washbasin & WC
Please note, there are 2 steps down from the bedroom to the
WC
From: £35 to £45 per person per night
based on 2 sharing
(From £10 - £15
per night single room supplement)
“Hawkstone” offers a 5’6” wide bed and a shower en suite
with Cath Kidston designed fabrics.
A spacious room
with character slopping ceiling &
white-painted pine panelling,
it offers an en suite shower,
washbasin & WC
Please note, there are 2 steps down from the bedroom to the
WC
From: £35 per person per night based on 2 sharing for 3 nights or more
(From £10 per night single room supplement)
***** Wem *****
"Wem" Bunk
bed room ~ available for children up to 14 years old
Children must be over 6 years old to sleep
on top bunk !
This
"extra" room has 3' wide bunk beds and a washbasin.
It is only available as an addition to one of the other en suite
letting rooms
as the occupant children must share the toilet and shower/bath
with their parents.
From: £10.00 - £15.00 per child per night
Please
note that this is NOT directly connected to any other letting
room, as access is from the main first floor landing
Rooms will be available after 2.00pm on the day of arrival
and should be vacated by 10.00am on the day of departure,
unless prior arrangements have been made.
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Copy of Welcome Letter
provided in each bedroom:-
Welcome
to Ternhill Farm House and North Shropshire
We have produced this letter to answer some of those inevitable
questions, but please feel free to ask should you require assistance
in any other area ~ if you can’t locate us, please ring
the door bell……it’s a large house & we can’t
always hear you voice!
TEA & COFFEE MAKING FACILITIES
Tea & coffee making facilities are available in all our bedrooms,
including fresh milk in a vacuum flask. A wider selection of teas
are available on the first floor landing. Please let us know if
you need a top-up.
TELEVISION, DVD PLAYER & RADIO ALARM
Each room has its own radio alarm, situated on the bedside table,
and television with teletext, plus DVD player.
(You are welcome to borrow a DVD from a selection by the Tourist
Information Leaflets in the ground floor hallway)
When you first switch the television on it will start in Stand
By mode. You may then operate from either the remote control or
the buttons on the front of the TV. However, each TV is fitted
with a security password, so that if it is unplugged for a certain
period of time it will not operate without first entering that
password. Please ensure that the remote controls are left on top
of the TV when not in use.
HAIRDRIER
You will find a small hairdryer in the top drawer of the dressing-table
in each room and a plug socket within easy reach (NB. In Hodnet
the plug socket is located under the dressing table work surface)
ELECTRIC RAZOR POINTS
In Shrewsbury and Hodnet there is an electric razor point on the
end of the light above the mirror
in the bathroom.
In Whitchurch, Ironbridge & Hawkstone there is an electric
razor adaptor in the plug socket.
TELEPHONES
A pay phone is available in “The Cottage” Restaurant
downstairs. Please note that this is an extension of the main
telephone, and it does not accept incoming calls.
OTHER FACILITIES AVAILABLE UPON REQUEST
Iron & Ironing Board – PLEASE DO NOT USE ANY IRONS IN
THE GUEST BEDROOMS......particularly not travel irons ! We will,
instead, set up facilities on the landing for you.
Guests will be liable for any damage caused by the use of irons,
hair tongs/straighteners or other heated appliances.
Extra pillows, duvet, sheets etc (NB. There is a spare sheet in
one of the drawers in each room)
ARRIVAL, DEPARTURE & SERVICING OF ROOMS
Each guest over the age of 16 years is required, by law, to “Register”
before checking into their room.
Please ask if you require assistance with your bags.
Rooms should be vacated by 10am on the day of departure, so that
we may service the room ready for new arrivals.
For guests staying more than one night, we will service your room
after 10am
BREAKFAST ~ in the Dining Room on the ground floor.
Full English or Continental Breakfast is served in The Dining
Room on the ground floor (turn right at the bottom of the stairs)
during the following times:
7.30am to 9.30am Monday to Friday
8.00am to 9.30am Saturday & Sunday
Please complete the Breakfast Order Form, which is on your dressing
table, and leave it in the metal basket on the first floor landing
by 22.00 (10pm) the evening before.
DINNER ~ in the Dining Room or “The Cottage” Restaurant
Served Tue-Sat Evenings only……
…….we do not serve food on Sunday or Monday evenings.
We offer a choice of traditional & innovative dishes in “The
Cottage” Restaurant, using locally sourced produce wherever
possible. Most of our dishes are cooked to order so we request
that you pre-order your dishes by 2pm on the day you wish to dine.
We do not offer a “Children’s Menu”, although
children may dine from our “A la carte Menu” up until
8pm
A selection of beers, spirits, wines & soft drinks are available
with your meal. We would request that drinks are enjoyed in “The
Cottage” Restaurant, “Garden Room” or on the
patio rather than the bedroom areas. Guests will be liable for
the cost of replacement of any damaged caused due to spillages
in the bedrooms
The “Garden Room” is available to relax in, should
you not wish to remain in your bedroom throughout your stay. (Please
note that the room will be “Alarmed ” when we leave
the building & at night, so please do not enter if the door
through to the “Garden Room” is closed)
SECURITY – for you, other guests & our family
Residents have access to their first floor bedroom via the front
entrance & hallway.
“The Cottage” Restaurant and the Garden Room are also
available for resident’s use, but will be alarmed at night
& at the times when we are out of the building. Both these
areas are clearly marked with a wooden plaque on the doors.
All other areas of the house are for our own PRIVATE use only.
Should you need assistance during the day, please use the door
bell – it is a large house & we cannot always hear your
voice!
In an emergency at night, please press the red button on the “Panic
Alarm” box. The “Panic Alarm” Box is situated
on the first floor landing to the left of the under-stairs cupboard
(just before the staircase that leads down to the ground floor).
This will trigger the Security Alarm that sounds throughout the
building.
The Security Alarm is set at night and when we leave the building.
You will NOT BE ABLE TO USE THE BACK DOOR once the alarm has been
set. A warning sign will be clearly visible on the glazed door
in the hallway downstairs – instructing you “This
area is now alarmed – please use the front door”.
Please note that you will need your front door key (on your room
key fob) to leave & return to the building.
We would request that you ensure that the door is securely locked
after use.
Cars may be parked at the back of the house, at your own risk.
We would prefer that you park in the “Garage” &
please ensure that you lock your vehicle & keep all valuables
on your person.
IN CASE OF FIRE
On the first floor:
A smoke detector is situated in each of the letting bedrooms &
on the first floor landing. A Fire Extinguisher is housed on the
first floor landing at the top of the staircase.
Should a fire break out:
~ summons our assistance by pressing the red button on the “Panic
Alarm” box which is situated on the first floor landing
to the left of the under-stairs cupboard,
~ proceed down the stairs and turn left to leave the building
by the Garden Room patio doors
Please congregate on the patio, so that we may check that all
guests have safely left the building.
In “The Cottage” Restaurant:
A smoke detector is situated in the restaurant & a Fire Extinguisher
is housed to the left hand corner of the bar. In the case of fire,
please leave the building through the main restaurant door. Walk
up the garden and turn immediately right to congregate on the
patio.
SMOKING
For the comfort & safety of all our guests, we operate a strict
“No smoking” Policy in all areas of Ternhill Farm
House & “The Cottage” Restaurant. Should you wish
to smoke, we would request that you do so in your vehicle or off
the premises. Please ensure that cigarettes/pipes are completely
extinguished before leaving your vehicle.
PLACES OF INTEREST & TOURIST INFORMATION
Leaflets on local places of interest are available on the upstairs
landing and in the entrance hallway.
The nearest tourist information centre is in Market Drayton, which
is approximately 3 miles away.
GUEST QUESTIONNAIRE
We are constantly trying to improve the facilities & level
of service that we offer our guests, and find your comments extremely
useful. Please complete the “Guest Questionnaire”
in your bedroom and either leave it in the metal basket on the
first floor landing or post/fax/email it to us a later date….many
thanks!
COMPLAINTS
If there is anything that you consider is not to the standard
you would expect, please let us know and we will try to rectify
the problem.
Finally, if you enjoyed your stay with us, please help us by
telling someone else.
In our industry, “word of mouth” is definitely the
best form of advertising.
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